From start to finish the experience has been extremely positive. I would highly recommend Regency Knights.
Regency Knights created specifically designed scarf valances that met our requirements. The team were both helpful and very patient with us, as we worked through design, fabric choice and fitting requirements to meet our needs. We were very satisfied with the final product. The scarf valances draw positive feedback from our visitors, all of whom remark on the uniqueness and quality, and how they cleverly frame the windows allowing uninterrupted views to the mountains. Regency Knight’s reliability, quality of work and customer service is second to none. Their ability to be flexible and knowing that they are always willing to go that extra mile to help was greatly appreciated. Their prices, in contract to their well-known competitors were also extremely competitive. We would not hesitate to re-engage theirs services or refer to our friends and family.
Excellent customer service
Our recent purchase of curtains and awnings from Regency Knights Window Fashions was a pleasant experience. The in home consultation with Martin was very informative and productive, with no hesitation in providing the style of curtain I requested. I was left with the confidence that my requests had been understood. All further queries were followed up in a timely manner and communication was excellent from all members of the team throughout the whole process and including follow up after the job was completed. Installation was carried out in a professional manner with no inconvenience to the household. We are thrilled with the finished result. As a fellow small business owner in Canberra it is important to me to support a local company that knows their product and provides excellent customer service. I would be more than happy to do business with Regency Knights again and highly recommend them to others.
Very happy with Regency Knights
Regency Knights came to our unit to quote on new blinds for our lounge room and bed room. We went with Roller blinds and now they are in we can see they are very good. The service from the whole team was also very good. Overall very happy with Regency Knights.
...products worked straight out of the box
We had a less than satisfactory experience with previous supplier so we decided to give Regency Knights a go and we have been very impressed. The installation was very efficient and the products worked straight out of the box and the quality of the fittings were fantastic.
Excellent service, on time even during the busy season. Friendly, helpful staff who were really obliging. The blind I purchased does an amazing job in keeping a west-facing room cool and light even on the hottest days. However it would have been good if the salesman had suggested I get a sample of blind material to look through from inside the house to the outside, because I was disappointed when the blind was installed.I'm afraid I hadn't realised the colour would show so strongly. I just didn't think to do that. I would have chosen another colour. I will certainly use Regency Knights again in the future.
They simply look great
Regency Knights did a great job throughout the whole process and installed the blinds very efficiently and carefully. I have no hesitation recommending them and the Holland blind system itself. Regency Knights have supplied and installed Holland blinds for our townhouse in Garran on two occasions recently. Now almost all our windows – large and small – are graced with charcoal Solaview blinds. The effect is wonderful – they simply look great and work beautifully, shading the property effectively without shutting out all the light. The effect at our place is privacy and shade while still being able to see our garden and surrounds.
I have been impressed by the service since we walked into the showroom, the initial discussion, the measure and quote and ultimately the installation. Appointments were kept and timelines met. Excellent experience.
the quality of the finished products was very high
We asked Regency Knights to create roman blinds using fabric we chose ourselves. Regency Knights were thoroughly professional, from the measure up, through the manufacture and the installation. The people, both those who came to our house (measuring and installation) and at the office were always professional and very accommodating. And the quality of the finished products was very high; we were very pleased. They look like roman blinds that will really last. We will certainly use Regency Knight again for new blinds and curtains.
Really appreciated the prompt service
I would also like to say that I really appreciated the prompt service that I received from your staff - from the original quote to the nice young men who installed the awnings. Merry Christmas to you and your staff.
service was exceptional
We recently used Regency Knights for installation of our curtains and blinds. Everything about their service was exceptional. All staff were very helpful, efficient and friendly - starting with Belinda in the store, Rob who provided our quote and Russell who did the installation. We are very pleased with our curtains and blinds and would highly recommend Regency Knights to anyone!
My experience with Regency Knights has been excellent
My experience with Regency Knights has been excellent. I undertook extensive renovations and unlike all the other tradesmen/contractors, Regency Knights was the only group that has been thoroughly professional. From my visits to the showroom, followed by Martin coming in to provide us with a well-priced quotation, advice on different options, to placing the order and having everything delivered on time, with feedback on progress during the process. My "plantation" shutters are stunning. My blinds are beautiful. Service during installation and post installation service has been pleasant, unstinting and performed to my complete satisfaction. I do not have any hesitation in recommending your team and your product. My thanks to Martin, Russel, Michael and Tim.
Very happy with my experience
I am very happy with my experience with Regency Knights. I wanted three sets of curtains with separate linings and vanity curtains on a second track, and with EcoTrack so I didn't need a separate pelmate. When I rang up about the free measure and quote the lovely lady on the phone asked me about what colours and styles I was thinking so that she could include some extra samples, which Rob was very happy to go through with me when he came to measure. Although I ended up coming into the show room and looking as well it was really helpful to be able to see a wider range in situ. The fabric was one of my major reasons for going with Regency Knights and I am very happy with the result. Russell did an excellent job installing the curtains and helped me uninstall one of the old blinds which had defeated me.
A wonderful job done
Just wanted to say thank you to all your staff for a wonderful job done on the curtains that were installed at my rental property. I found the staff very helpful and the process quite easy.
We had just finished painting our house and decided our curtains needed an update so we contact Regency Knights. The staff were very professional and always turned up on time like they said. They had great selections and were very helpful. The installation was very good, he turned up on time was very pleasant and very importantly cleaned up after himself. The products were exactly what we hoped. Very happy.
...nothing short of exemplary
I just wanted to drop a short notice to say that I am ecstatic with the end result of my blind fit out for the entire house. From 1st phone call through to liaison with yourself through to Yvette coming out to work with me to choose colors to Russell engaged to do the install, the entire service/process has been nothing less than spectacular. One of the blinds had to go back for a slight "shaving" down and I mentioned to Russell, no pressure but it would be great if I could have it up for the 6th December when I was having dinner guests, new friends, for the first time, it would be awesome. He left advising me as he should that it does take a little time, but guess what, he performed a miracle and within 24 hours blind was "shaved" and installed perfectly. The time taken by Yvette to ensure we had the right colors to suit only samples of paint and carpet I had, has worked out to be amazing. Russell for install was wonderful! Turned on time (which is a big thing these days), absolutely wonderful neat job with no mishaps and cleaned up afterward. His efforts with organizing the problematic blind were nothing short of exemplary. Very friendly and professional. Kymatha you always kept me informed and updated which was awesome throughout the whole process. It is a big thing when deciding on a houseful of new window treatments and you and the Team made the whole thing stress free and on-time as predicted. No delays or sorry but we can't do it phone calls. Thank you for an excellent service.
Extremely professional and helpful
The service was extremely professional and helpful. The shutter looks amazing and adds a special something to the room. They are very practical. We are very pleased that we chose this type of window treatment.
...beyond mine and the wife's expectations
Measured, quoted and hung within 3 weeks!!! Went above and beyond mine and the wife's expectations. Highly recommend these professionals.
...years of experience very valuable
I have been dealing with Regency Knights for many years now, for exterior blinds, all my window curtains and tracks, and Roman Blinds. I have always found them reliable with their appointments and the product has been excellent quality. I have relied on the advice of the staff for ideas about the type and colours of window dressing and have found their years of experience very valuable. The installers have been prompt and courteous and I can only speak highly of the service I have received.
We were looking for products for our home to maximize our views while still being able to block out light in the right areas. We really like Martin who came to do the measure and quote. The products were everything we thought they would be, great looks, easy to use and are efficient at blocking out the light. Russell our installer was lovely, efficient and diligent. He picked up on an issue that would have effected the life of the blind and got it fixed for us. We are very satisfied.
The quality and service of Regency Knights is outstanding
The quality and service of Regency Knights is outstanding! Installed a double roller blind with a block out during summer to keep the sun and heat out but it turns out it actually blocks out the cold temperature generated from the glass windows and screens!! What a great surprise to have. Staff are experienced and Knowledgeable no matter if you are in the stage of picking out the blinds or to the stage of the installation. Will recommend to anyone who is looking for quality and superior product.
Excellent service, knowledgeable staff who know what they're doing. Quality product.
The service was wonderful
Regency Knights had done some blinds for us many years ago so we decided to go back to them. The Roman blinds are lovely, we are really pleased with them. Russell was great at the installation and the service was wonderful. Just like the first job they did with us we were again very happy working with Regency Knights.
Extremely professional and friendly
I’d like to thank Regency Knights for the Fantastic job on our blinds. Having got quotes from a couple of different places in Canberra, there was a real difference in the RK service. Everyone we deal with was extremely professional and friendly and were happy to work with us on budget, colours, style and timing It was great personal service and you kept us in touch with every step. And most importantly the blinds are great and have really made a difference to the warmth of our home. Happy to recommend you anytime.
I would highly recommend your companies services.
Great experience allround from start to finish. Easy to deal with, reliable and good product. All promises made by your company were kept. I would highly recommend your companies services to anyone.