Excellent service, friendly prompt and punctual. Great selection of product and good communication thought process. Very professional.
Professional and helpful in all dealings
We had blinds installed in our investment property and are now having them installed in our home. The service has been fantastic from booking an appointment through to installation. The quality of the products has been exceptional and Regency Knights, specifically Rob have been friendly, professional and helpful in all dealings. I have and will continue to recommend Regency Knights to all my friends and family who are looking to purchase window coverings.
Very happy with your service
Thank you very much for making the curtains for us. We are very happy with your service.
Good experience with Regency Knights
We changed over to roman blinds at home recently. The girl at the showroom was pretty helpful. The installer was also friendly and he cleaned the floor before leaving. Overall we had a really good experience with Regency Knights.
...products worked straight out of the box
We had a less than satisfactory experience with previous supplier so we decided to give Regency Knights a go and we have been very impressed. The installation was very efficient and the products worked straight out of the box and the quality of the fittings were fantastic.
The installation was outstanding
The service from Regency Knights was good from start to finish. Everyone was on time and the installation was outstanding. The product I ordered was somewhat unique being a 7m plus Pelmet. The installation provided some large obstacles but the installers were fantastic at working out solutions to get my products in while keeping us confident the job would be done smoothly. I would recommend Regency Knights to anyone.
Regency Knights created specifically designed scarf valances that met our requirements. The team were both helpful and very patient with us, as we worked through design, fabric choice and fitting requirements to meet our needs. We were very satisfied with the final product. The scarf valances draw positive feedback from our visitors, all of whom remark on the uniqueness and quality, and how they cleverly frame the windows allowing uninterrupted views to the mountains. Regency Knight’s reliability, quality of work and customer service is second to none. Their ability to be flexible and knowing that they are always willing to go that extra mile to help was greatly appreciated. Their prices, in contract to their well-known competitors were also extremely competitive. We would not hesitate to re-engage theirs services or refer to our friends and family.
the quality of the finished products was very high
We asked Regency Knights to create roman blinds using fabric we chose ourselves. Regency Knights were thoroughly professional, from the measure up, through the manufacture and the installation. The people, both those who came to our house (measuring and installation) and at the office were always professional and very accommodating. And the quality of the finished products was very high; we were very pleased. They look like roman blinds that will really last. We will certainly use Regency Knight again for new blinds and curtains.
The service from Regency Knights was very good
The service from Regency Knights was very good from the Measure and Quote through to the installation. We were very happy that exactly what we had agreed on with Martin at the measure was followed through. The products were exactly what we were expecting and looking for. The installation went without a hitch and Russell made it look easy.
We were looking for products for our home to maximize our views while still being able to block out light in the right areas. We really like Martin who came to do the measure and quote. The products were everything we thought they would be, great looks, easy to use and are efficient at blocking out the light. Russell our installer was lovely, efficient and diligent. He picked up on an issue that would have effected the life of the blind and got it fixed for us. We are very satisfied.
Regency Knights was brilliant
The process with Regency Knights was brilliant. The measure was professional and the products arrived a lot quicker than i was expecting. After getting the products in I now wish i had done this 20 years ago. I would recommend Regency Knights to anyone and have already had some of my friends contact them.
They worked so hard
"We are delighted with the job completed today by Russell and Craig. They worked so hard and methodically and are true professionals."
Very experienced and knowledgeable
Regency Knights installed a venetian style blind in our bathroom. Martin Smith measured and quoted for us and indicated the blind would be delivered around the end of January 2014. In fact, it arrived about a week after the order. We were very surprised and impressed with the prompt response considering it was ordered around two weeks before Christmas 2013. Martin was very courteous and helpful, particularly on the colour to suit our newly renovated bathroom. Previously we have had curtains installed in the lounge room and bedrooms and Martin was most helpful in the selection and colour of these. We found Martin very experienced and knowledgeable in this industry as well as being very efficient, helpeful and courteous at all times. The service was so good that we cannot suggest any improvements.
Exceptional service throughout from choosing the material, measuring and installation. Great job
Very happy with the outcome
Despite having a little “hiccup” with our curtains, I am very happy with the outcome. From the initial enquiry through to final installation the service has been great. Would recommend you to anyone.
The customer service is fantastic
I came home to see our blinds after installation and I couldn’t believe how perfect they look. It may sound stupid but I almost cried. Hubby and I have worked very hard to build our first home and I always dreamt of having roman blinds. I am so glad my mum recommended you. I know your a client of hers but I can see why she recommended you based on product. I can’t believe how much they finish off the house. As well as great blinds the customer service is fantastic, such friendly and helpful staff. I will be recommending you to everyone. And a personal thank you for your helping with colour choices at the measure.
Excellent customer service
Our recent purchase of curtains and awnings from Regency Knights Window Fashions was a pleasant experience. The in home consultation with Martin was very informative and productive, with no hesitation in providing the style of curtain I requested. I was left with the confidence that my requests had been understood. All further queries were followed up in a timely manner and communication was excellent from all members of the team throughout the whole process and including follow up after the job was completed. Installation was carried out in a professional manner with no inconvenience to the household. We are thrilled with the finished result. As a fellow small business owner in Canberra it is important to me to support a local company that knows their product and provides excellent customer service. I would be more than happy to do business with Regency Knights again and highly recommend them to others.
I would like to take this opportunity to thank the staff at Regency Knights for their amazing customer service. Today we had new blinds installed. From the staff at the show room, through to the installation, the service has been second to none. We have been customers since 1992, when Regency Knights fitted all window treatments to our new home. Since then we have been returning customers having outdoor awnings fitted, and blinds replaced over the years. I would have no hesitation in recommending Regency Knights to anyone wanting window treatments, great prices and excellent customer service.
We recently had Regency Knights install their Ultra20 shutter in our home. Insulation along with the looks were very important to us. What surprised us was the level of service we received and the end product is amazing. Everything ran on time and the end product looked better than we ever thought it would. Very happy.
Extremely professional and helpful
The service was extremely professional and helpful. The shutter looks amazing and adds a special something to the room. They are very practical. We are very pleased that we chose this type of window treatment.
The installation went very smoothly
We have had Regency Knights install some venetian blinds. The installation went very smoothly. And everyone from the measure to the install were very pleasant.
Everyone was very professional
We are very happy with the job and would have no hesitation recommending or using Regency again. Everyone was very professional.
We first deal with Regency Knights when we built our first house in Bonner. After going to many blind companies, they made the choice an easy one. Martin came and did a measure and quote, we choose the blinds and then the price came. We were really impressed that we could afford such quality items! At the other stores the same or similar products where loads more, which meant we would have had to comprise. With Regency Knights we didn’t have too! We then got them to come and measure and quote Zip screens for our Outdoor alfresco area. Same thing, we went to other companies and they were loads more expensive which meant we had to compromise and get a product we weren’t entirely happy with. We called and got Martin to come out and were really impressed with the quality and what we could afford. It means we can now us our Alfresco in winter and not get blown away. Cannot recommend these guys any higher!! Make sure that you call them and get them to come quote at your place!
The service was quick and easy
We had previously used Regency Knights and decided it was time to go back again. The blinds again look really good and the service was quick and easy. We have recommended them to lots of people.
Installation followed as expected
If we are to make a purchase of reasonable value, our personal policy ensures we visit or research 3 service providers. In this instance Regency Knights was selected as a prospective curtain supplier for our home. The initial shop visit provided an insight into the quality of manufacture and innovative product line. This coupled with knowledgeable staff and impressive fabric range saw us leave with a furnishing concept and bag of samples. The communication processes that flowed from that point until completion of installation were most impressive. Each phone call was followed by a confirmation email detailing all necessary information. The in-home consultation was a customised approach educating us regarding technical considerations, an opportunity to explain our wants, measure, quote and lead time on the spot. Installation followed as expected. We are thrilled with the results – the quality of fabric and make as well as the effect in the room and usability Our expectations have been well managed throughout – thank you Regency Knights.