Excellent customer service !
Loyzek and Russell provided excellent customer service! Friendly, punctual and professional!
I am happy with the quality and installation
The information given right from the showroom onward was very helpful. The blinds were installed more than 2 weeks earlier than quoted. I am happy with the quality and installation of my blinds.
Great help in store with new options discussed. Delivered on time and installed without difficulty. Great service from all staff.
Everything met my expectations
Everything met my expectations, from showroom, measure and quote, to scheduling and installation.
Excellent service, friendly prompt and punctual. Great selection of product and good communication thought process. Very professional.
The blinds were installed and purchased without any issues and look amazing! The end product looks classy and professional. Thank you.
Very quick installation. Looks great, great quality.
I would highly recommend your company’s services.
Great experience allround from start to finish. Easy to deal with, reliable and good product. All promises made by your company were kept. I would highly recommend your company’s services.
Staff were friendly and helpful.
Staff were friendly and helpful. I am very happy with the blinds now they are installed. Thank you very much.
Great customer service from start to finish!
Great customer service from start to finish! Quality is unbelievable Workmanship The boys installing blind were on time, we were reminded of appointment and excellent fitting job!
...nothing short of exemplary
I just wanted to drop a short notice to say that I am ecstatic with the end result of my blind fit out for the entire house. From 1st phone call through to liaison with yourself through to Yvette coming out to work with me to choose colors to Russell engaged to do the install, the entire service/process has been nothing less than spectacular. One of the blinds had to go back for a slight "shaving" down and I mentioned to Russell, no pressure but it would be great if I could have it up for the 6th December when I was having dinner guests, new friends, for the first time, it would be awesome. He left advising me as he should that it does take a little time, but guess what, he performed a miracle and within 24 hours blind was "shaved" and installed perfectly. The time taken by Yvette to ensure we had the right colors to suit only samples of paint and carpet I had, has worked out to be amazing. Russell for install was wonderful! Turned on time (which is a big thing these days), absolutely wonderful neat job with no mishaps and cleaned up afterward. His efforts with organizing the problematic blind were nothing short of exemplary. Very friendly and professional. Kymatha you always kept me informed and updated which was awesome throughout the whole process. It is a big thing when deciding on a houseful of new window treatments and you and the Team made the whole thing stress free and on-time as predicted. No delays or sorry but we can't do it phone calls. Thank you for an excellent service.
Great Experience. Service at store pointed with right direction, with competitive pricing. Russell helping with installation his first rate - + helped us again with acorns. Although facia/valance took awhile,They ensured quality product.
... exceeded my expectations
I sourced information and quotes from 3 different curtain/blind companies as I was doing window coverings for a house. We have just built my First contact with RK was with Kymatha who spent a considerable amount of time with me in store answering my many questions, making suggestions,(which I was open to) offering options & showing me through fabric samples. Jeff came to our house to measure up and he like kymatha, was professional and happy to answer additional question of the 3 quotes, RK were the middle quote, but I went them feeling they had been the most professional & efficient of 3 businesses. Whilst the window covering were being made kymatha kept in touch and let me know how my job was proceeding. Everything was done in the time frame originally stated. I now have the curtains of blinds in my house. They were fitted by Russell who again was professional, organized and worked in a timely manner. I couldn’t be happier with the product. Everything looks excellent, works smoothly & has exceeded my expectations.
...no fuss & looks amazing
Great range and price! I really appreciated the itemised quote & detail of what would be provided for the job. Everything was clear & available to ensure a clear comparison against competitors. The installer was very efficient friendly, and professional; job was completed with no fuss & looks amazing.
All good – Wife’s happy
The experience was great from showroom to the installation, Russell & Craig were both wonderful with the install. Great communication & arrived on time and called prior, including Jeff the rep. All contacts were great.
All good – Wife’s happy.
All good – Wife’s happy.
Exceptional service throughout from choosing the material, measuring and installation. Great job
The expert customer service
We were impressed with the expert customer service we received both in selecting our blinds and in the installation. The consultants provided great advice and recommendations for fabric choices and the installer was very efficient and easy to deal with And the price was great. We would highly recommend Regency Knights if you are looking for a local firm offering great products, prices and service.
I would like to take this opportunity to thank the staff at Regency Knights for their amazing customer service. Today we had new blinds installed. From the staff at the show room, through to the installation, the service has been second to none. We have been customers since 1992, when Regency Knights fitted all window treatments to our new home. Since then we have been returning customers having outdoor awnings fitted, and blinds replaced over the years. I would have no hesitation in recommending Regency Knights to anyone wanting window treatments, great prices and excellent customer service.
Helpful suggestion and follow up
I have been very pleased from the initial contact at regency knight with helpful suggestion and follow up. The installation by Craig was quick and professional friendly without any issue.
The staff were extremely helpful
Measure plus quoting was so easy plus the staff were extremely helpful. Installation was really quick plus Russell very friendly. The new blinds look great and firm so happy with how they look.
Overall we are satisfied & pleased with the curtains. Getting the right quotes is a little tricky. Installation; very satisfied. Craig has very good customer services.
From start to finish the experience has been extremely positive. I would highly recommend Regency Knights.
I found the process very professional and was happy that I was kept informed on progress.
Very happy with the outcome
Despite having a little “hiccup” with our curtains, I am very happy with the outcome. From the initial enquiry through to final installation the service has been great. Would recommend you to anyone.
Everything, the booking plus measuring service was on time (on the dot). The man that measured was calm, professional and helpful. The people on reception/phone were friendly & helpful and nothing was a trouble. Very good with contacting me. The hanging of the curtains and blinds was perfectively professional.