We are very happy with the job and would have no hesitation recommending or using Regency again. Everyone was very professional.
We recently had Regency Knights install their Ultra20 shutter in our home. Insulation along with the looks were very important to us. What surprised us was the level of service we received and the end product is amazing. Everything ran on time and the end product looked better than we ever thought it would. Very happy.
We were looking to update the look of a few of our rooms and contacted Regency Knights to provide us with a quote. The whole team were fantastic and the sheers look great. In particular the communication throughout the process surprised us. Far better then we would have expected. It was great to have 100% confidence in them. Would highly recommend them to anyone.
Regency Knights was brilliant
The process with Regency Knights was brilliant. The measure was professional and the products arrived a lot quicker than i was expecting. After getting the products in I now wish i had done this 20 years ago. I would recommend Regency Knights to anyone and have already had some of my friends contact them.
...years of experience very valuable
I have been dealing with Regency Knights for many years now, for exterior blinds, all my window curtains and tracks, and Roman Blinds. I have always found them reliable with their appointments and the product has been excellent quality. I have relied on the advice of the staff for ideas about the type and colours of window dressing and have found their years of experience very valuable. The installers have been prompt and courteous and I can only speak highly of the service I have received.
The level of service is outstanding
I have used Regency Knights several times now and I have always been impressed. The level of service is outstanding from the people in the shop to the Consultant on the road who actually listened to what I wanted. I have recommended Regency Knights to everyone and I will be back again.
Very happy with the products and their service
We were looking to upgrade some old curtains so we decided to get a couple of quotes. Regency knights came out and within a few days I had placed my order is I was very happy with the products and their service. The installation went without a problem and I will recommended them to anyone who is looking for new window furnishings.
The team are fantastic
As a serviced apartment property we had numerous rooms that required replacement blinds.
I contacted Regency Knights and they were more than happy to come to site and provide a complimentary measure and quote.
The team are fantastic every staff member I have had dealings with from the owner to sales to install I couldn’t fault them.
They are very professional and nothing was too much trouble.
The installer even disposed of our old blinds for us after he put up our new roller blinds.
As a fellow business operator I would highly recommend the team at Regency Knights and we will continue to utilise them into the future.
We first deal with Regency Knights when we built our first house in Bonner. After going to many blind companies, they made the choice an easy one. Martin came and did a measure and quote, we choose the blinds and then the price came. We were really impressed that we could afford such quality items! At the other stores the same or similar products where loads more, which meant we would have had to comprise. With Regency Knights we didn’t have too!
We then got them to come and measure and quote Zip screens for our Outdoor alfresco area. Same thing, we went to other companies and they were loads more expensive which meant we had to compromise and get a product we weren’t entirely happy with. We called and got Martin to come out and were really impressed with the quality and what we could afford. It means we can now us our Alfresco in winter and not get blown away.
Cannot recommend these guys any higher!! Make sure that you call them and get them to come quote at your place!
I have recently had the pleasure of dealing with Regency Knights windows fashions. From the beginning the process was swift and very efficient . I was fortunate to be able to have a free home measure and quote the day after I rang. Rob was on time measured up and quoted the blind on the day. There was a vast supply of samples of materials and colours to choose from . I made my choice was pleased with the quote and ordered the blind straight away. Waiting time would be within 6 weeks .The blind was actually ready earlier which was a bonus to me. Installation was booked within the week and my blind looks wonderful. The whole process was stress free and I would highly recommend Regency Knights. I will be going back.
Excellent customer service
Our recent purchase of curtains and awnings from Regency Knights Window Fashions was a pleasant experience.
The in home consultation with Martin was very informative and productive, with no hesitation in providing the style of curtain I requested. I was left with the confidence that my requests had been understood.
All further queries were followed up in a timely manner and communication was excellent from all members of the team throughout the whole process and including follow up after the job was completed.
Installation was carried out in a professional manner with no inconvenience to the household.
We are thrilled with the finished result. As a fellow small business owner in Canberra it is important to me to support a local company that knows their product and provides excellent customer service. I would be more than happy to do business with Regency Knights again and highly recommend them to others.
The service was great very professional
The service was great very professional and everyone turned up on time and didn't waist my time. The products were what i wanted and the installation was great. They came on time didn't mess around, in out and on his way. We will be looking to get shutters done for the rest of the house as soon as possible.
Installation followed as expected
If we are to make a purchase of reasonable value, our personal policy ensures we visit or research 3 service providers. In this instance Regency Knights was selected as a prospective curtain supplier for our home.
The initial shop visit provided an insight into the quality of manufacture and innovative product line. This coupled with knowledgeable staff and impressive fabric range saw us leave with a furnishing concept and bag of samples.
The communication processes that flowed from that point until completion of installation were most impressive. Each phone call was followed by a confirmation email detailing all necessary information.
The in-home consultation was a customised approach educating us regarding technical considerations, an opportunity to explain our wants, measure, quote and lead time on the spot.
Installation followed as expected. We are thrilled with the results – the quality of fabric and make as well as the effect in the room and usability
Our expectations have been well managed throughout – thank you Regency Knights.
Extremely helpful, understanding, very efficient and polite
I have used Regency Knights previously about 10 years ago, so just automatically returned because I had been pleased with the products, advice and service and felt the prices were reasonable.
I went to the Fyshwick store and was seen by Martin. I explained what I perceived to be my needs in the new townhouse recently purchased.
Martin was extremely helpful and showed me different new style options which I had not known about and understood exactly what my needs were. His knowledge and experience obviously vast.
We made the appointment for the in-home consultation and I also received a friendly reminder email prior to that date, which was very helpful.
Martin arrived very punctually and looked at the windows upstairs; downstairs. We discussed the issues with sun at various times of day etc.
Martin made some suggestions and how they might work and discussed the advantages of the various products. This was helpful and very informative. I felt he understood exactly what my needs were and he has sample with him.
Martin did the measurements whilst I looked at the samples and we discussed the different product prices.
I was pleased that I could make decisions with adequate knowledge of the various options. So with an excellent selection of designs and colours it was not difficult to make choices there and then.
Martin then settled to assemble the order with products chosen and was able to calculate the quote on the spot, which was really great for my budget planning.
He was also able to given an expected date of arrival of the products, and the date was spot on to my amazement and furthermore the installation was going to be possible before Xmas, which was particularly pleasing. He also included the measurement and quote for another window which I wanted to be done in the New Year - so I have peace of mind knowing I have already made the selection and just have to advise the company when I want it done.
The installation time was scheduled and again a remind email was helpful. The person who came was punctual, very efficient and polite. His workmanship was precise - also due to Martin's expertise with measuring which has some tricks of the trade that experience gives with the various products. So the installation proceeded without a hitch and was finished prior to the expected time allocated.
I did all payments via internet banking which worked very successfully.
I received after sales contact to check that all was satisfactory and I can say truly the whole process was made easy and with total lack of stress usually associated with such matters!
My friends have been very impressed with my window treatments and will hopefully become customers in the future.
Very experienced and knowledgeable
Regency Knights installed a venetian style blind in our bathroom. Martin Smith measured and quoted for us and indicated the blind would be delivered around the end of January 2014. In fact, it arrived about a week after the order. We were very surprised and impressed with the prompt response considering it was ordered around two weeks before Christmas 2013. Martin was very courteous and helpful, particularly on the colour to suit our newly renovated bathroom. Previously we have had curtains installed in the lounge room and bedrooms and Martin was most helpful in the selection and colour of these. We found Martin very experienced and knowledgeable in this industry as well as being very efficient, helpeful and courteous at all times. The service was so good that we cannot suggest any improvements.
Really appreciated the prompt service
I would also like to say that I really appreciated the prompt service that I received from your staff -
from the original quote to the nice young men who installed the awnings. Merry Christmas to you and your staff.
Regency Knights recently installed motorised blinds throughout our house. From Tim in the shop, through to Martin who came to our house to give advice on which blinds and colours would most suit and the installation team, we could not be happier with the service. The blinds they installed are of excellent quality and really look great in our house.
I am really happy
Fabrics for my awnings and I am really happy with them. I can have them down all day and my room still has light in it. Everybody who has come over has said how nice they are. I will be telling anyone who is after Awnings to use RegencyKnights.
Referred them to friends and family
I had been referred to RegencyKnights by a family member for our window furnishings. We had also received other quotes and were much happier with the service from RegencyKnights. Everything from placing the order to the installation was great. Regency Knights looked after us really well and I have referred them to friends and family.
Really happy with the products
We were looking to sell our house and needed an update as quickly as possible. The staff in particular Alana was upfront with all information and managed to meet our demands. The installation was perfect and we are really happy with the products. We are very happy we deal with Regency Knights.
The service was wonderful
Regency Knights had done some blinds for us many years ago so we decided to go back to them. The Roman blinds are lovely, we are really pleased with them. Russell was great at the installation and the service was wonderful. Just like the first job they did with us we were again very happy working with Regency Knights.
Very happy with Regency Knights
Regency Knights came to our unit to quote on new blinds for our lounge room and bed room. We went with Roller blinds and now they are in we can see they are very good. The service from the whole team was also very good. Overall very happy with Regency Knights.
The service was quick and easy
We had previously used Regency Knights and decided it was time to go back again. The blinds again look really good and the service was quick and easy. We have recommended them to lots of people.
Very happy with the service
We were looking to get a couple of quotes for new curtains in our home and we came across Regency Knights. Overall we can say we were very happy with the service. Russell at the installation was very good and helpful. We love the curtains and when we get to the point of getting some more curtains we will be contacting Regency Knights again.
We went into Regency Knights in Fyshwick as we were looking for new Curtains and Blinds. We spoke to Tim in the showroom and booked in a measure and quote. Martin came to our house and we found him very professional. Although there was an issue with our curtain fabric we were happy with how it was handled and we will still look to use Regency Knights in the future. The installation was completed in a reasonable time and Russel cleaned up after himself which is always nice. We are very happy with the colours and style of our new products.